Terms of Service

Effective Date: January 19, 2025Last Updated: January 19, 2025Version: 1.0

1. Acceptance of Terms

By accessing or using TechExplain.io ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

TechExplain.io is a web-based application that allows users to create annotated technical explanations, visualizations, and technical content ("Content"). The Service includes both free and paid subscription tiers with varying features and limitations.

3. User Accounts

3.1 Account Creation

  • You must provide accurate, complete, and current information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are fully responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account

3.2 Age Requirements

You must be at least 13 years old to use the Service. If you are under 18, you must have parental or guardian consent.

4. Subscription Plans and Payment

4.1 Tiers

The Service offers multiple tiers:

  • Free Tier: Limited features as described on our pricing page
  • Pro Tier: Enhanced features with monthly/annual subscription
  • Enterprise Tier: Full features with priority support

4.2 Billing

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We reserve the right to modify pricing with 30 days' notice
  • You are responsible for all applicable taxes

4.3 Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months/years of service

5. User Content and Intellectual Property

5.1 Your Content

  • You retain all rights to Content you create using the Service
  • By using the Service, you grant us a limited license to store, display, and process your Content solely to provide the Service
  • You are solely responsible for your Content and its legality

5.2 Prohibited Content

You may not create, upload, or share Content that:

  • Infringes any intellectual property rights
  • Contains malicious code, viruses, or harmful components
  • Is illegal, threatening, abusive, defamatory, or invasive of privacy
  • Violates any applicable laws or regulations
  • Contains sensitive personal information without consent

5.3 Our Intellectual Property

The Service, including its design, features, and functionality, is owned by TechExplain and protected by intellectual property laws. You may not:

  • Copy, modify, or distribute the Service's source code
  • Reverse engineer or attempt to extract the source code
  • Use our trademarks, logos, or branding without permission

6. Acceptable Use Policy

You agree NOT to:

  • Use the Service for illegal purposes or to promote illegal activities
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems or software to extract data from the Service
  • Resell, redistribute, or sublicense the Service without permission
  • Circumvent any feature limitations or access restrictions
  • Use the Service to generate spam or unsolicited content
  • Impersonate any person or entity

7. Service Availability and Modifications

7.1 Availability

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • We may perform maintenance with reasonable notice when possible
  • The Service is provided "as is" and "as available"

7.2 Modifications

We reserve the right to:

  • Modify or discontinue features with reasonable notice
  • Update these Terms at any time (with notice for material changes)
  • Suspend or terminate accounts that violate these Terms

8. Data Protection and Privacy

8.1 Data Security

  • We implement industry-standard security measures
  • We are not liable for unauthorized access despite reasonable precautions
  • You are responsible for maintaining the security of your account

8.2 Data Retention

  • Free tier: Content may be deleted after 90 days of inactivity
  • Paid tiers: Content retained as long as account is active
  • Deleted content may persist in backups for up to 30 days

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: - THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND - WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES - OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE PAST 12 MONTHS - WE ARE NOT LIABLE FOR LOSS OF DATA, PROFITS, OR BUSINESS INTERRUPTION

10. Indemnification

You agree to indemnify, defend, and hold harmless TechExplain, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your Content

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

11.2 Arbitration

Any disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.

11.3 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class action.

12. Termination

12.1 By You

You may terminate your account at any time through account settings or by contacting support.

12.2 By Us

We may suspend or terminate your account immediately for:

  • Violation of these Terms
  • Non-payment of fees
  • Suspected fraudulent or illegal activity
  • Extended period of inactivity (free tier)

12.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease immediately
  • We may delete your Content after 30 days
  • Provisions that should survive termination will remain in effect

13. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce.

14. DMCA Compliance

We respect intellectual property rights. To report copyright infringement, contact us at: dmca@techexplain.io with: - Description of the copyrighted work - Location of the infringing material - Your contact information - Statement of good faith belief - Statement of accuracy under penalty of perjury - Your signature

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and TechExplain regarding the Service.

15.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

15.3 No Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

15.4 Assignment

You may not assign these Terms without our consent. We may assign our rights to any successor.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

16. Contact Information

For questions about these Terms, contact us at: TechExplain Email: legal@techexplain.io Website: https://techexplain.io

By using TechExplain, you acknowledge that you have read and understood these Terms of Service.